Successful interviewees complete our intensive three week training course. This involves expertise from National Governing Body coaches as well as extensive in-house training by Managers and/or Senior Instructors. Before delivering sessions to groups all instructors will be assessed and hold relevant qualifications.
Many of our staff return every season, a number of whom progress on to Senior Instructor or Centre Manager. New staff are selected using our thorough interview process which takes into account their enthusiasm, friendliness and suitability to work with all types of groups including youth, adults, families and SEN.
We are registered with the Disclosure and Barring Service (DBS) and also insist on two references for each employee. All staff under go a formal induction, training and assessment period before commencing employment and are subject to continual assessment by Senior Staff throughout their period of employment.
Instruction and Supervision
- We qualify our instructors in all of our activities (with the exception of watersports where we employ specialist instructors), therefore a great rapport can be built between the instructor and group members giving them the confidence to reach their full potential
- Our instructor/pupil ratio is 1:12 for land activities and 1:8 for water sports. These ratios comply with the rules of the appropriate governing bodies
- Instructors take responsibility for their groups during activity sessions (teachers or party leaders are expected to accompany children during activity sessions)