When you visit our websites we use cookies. Cookies allow us to identify the computer or device you’re using to access our websites – but we can’t identify you personally.

You can set up your web browser to refuse cookies, but this means you may not be able to use all of our site's features.

What we use cookies for:

  • Operating our website: this means that you can navigate around and use the features of our website.
  • Collecting information: this means we can learn more about how you use our website so we can improve our products and online experience.
  • Tailoring your experience: cookies allow us to provide you with information, products and services that we think you’ll find interesting.
  • Making our marketing relevant: we can show you relevant offers and promotions on our own websites and through our advertising networks.
  • Email newsletters: we tailor the information we send you based on data we have collected - you can opt-out of this in any email we send.

Types of cookies

Here are the types of cookies our websites use and some details about what they’re used for.

Analytical cookies (_utma, _utmb, _utmc, _utmz)

These help us understand how our customers are using the website, so we can make things better.

We also monitor which of our marketing activities generates traffic to our websites using cookies. We use this data to reward our partners if you make a booking with us.

Application cookies (has_js)

These allow us to make sure you get the best possible experience on our website. They are essential for you to be able to navigate around our website and use the features available.

Behavioural cookies (utag_main, atuvc)

These help us provide an online experience that’s tailored to your needs. They help us show you the most relevant content, based on your preferences.

Marketing cookies

Marketing cookies can be used by us and our partners. They allow us to interact with you once you’ve left our website – by showing you adverts for example – to help you find the service that’s right for you.

By using our websites, you agree to us using cookies as set out in our Statement On Cookies.

The Google Analytics features have been implemented based on Display Advertising (e.g., Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, or Google Analytics Demographics and Interest Reporting).

Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings https://www.google.com/settings/ads

What are cookies?

Cookies are small text files placed on your computer by us or our partners. They let us identify the device you’re using – but not you personally. This information is sent back to our systems as you move around our website.

Cookies are unique to the web browser you’re using – so if you’re using a desktop computer as well as a mobile, different data will be collected for each.

You can find more information on the About Cookies website.

Cookies can be set by the owner of the website you’re on. These are known as 1st Party Cookies. There are also 3rd Party Cookies that can be set by partner websites. Only the owner of the cookie can see the anonymous information it collects.

You can choose to accept all cookies, reject 3rd Party Cookies or reject all cookies by changing your internet browser settings. If you don’t accept cookies, some features of our website may not work.

How we use cookies

We may use cookies to find out more about how you use our website – like the searches you make within our site, and your preferences. We use this information to:

  • Make it possible for you to use our website.
  • Show you information and offers that are relevant to you.
  • Find out more about how our customers use the website.
  • Keeping track of your searches and preferences.

Improving your experience

We use cookies and software programmes to record, measure and analyse how our customers use our website. We use this information to understand what you want from our website, which helps us when we’re considering future services.

We can also find out how you move around our website, so we can look into any errors stopping you from being able to do what you want. The data we collect from cookies is really important for us to improve your experience.

Making your experience personal

When you’re on our website, we may interact with you or show personalised information and offers. Cookies help us to do this by letting us know how you’re using our website on your particular computer or device, which means we can work out what’s most relevant to you.

We may link information from cookies with your email registration details to tailor the information we send you. You’ll be given the chance to opt-out on every email we send you.

Adverts on other websites

If you visit one of our partner sites, you might see an advert that’s relevant to what you searched for when you last visited our own website. We work with advertising networks who use cookies to collect information on your preferences, meaning we can show adverts tailored to you.

Refusing cookies and changing your mind after you’ve accepted

You can change your browser settings to accept or refuse all cookies, choose which cookies you want or don’t want, or ask to be notified when a cookie is set. Use the help feature in your browser to see how.

If you change your mind after you’ve accepted our cookies, you’ll find an option within your internet browser to clear cookies that have already been set. Use the help feature in your browser to see how. You’ll then need to change your browser settings to refuse cookies in future.

Find out more about cookies

Pinsent Masons law firm or the Internet Advertising Bureau publish more information on cookies – including how to refuse or delete them from your computer or device.

Independent advice:

By using our website, you agree to our terms and conditions.

Take a look at our privacy policy to find our more on how we collect and use personal data.